Support Worker , Jarrow

Location: Jarrow, NE32
Position: Temporary
Salary: £12.30 - £12.40 per hour

Job Description

We are recruiting on behalf of Creative Support for a Support Worker. Creative Support is a not-for-profit organisation promoting the independence, inclusion and wellbeing of people with care and support needs. They do this by working with the people they support, their families and partner agencies to deliver innovative, high-quality services to meet individual needs and aspirations.


The service will offer an empowering model of support, which enables people to lead fulfilling and valued lives, maintain their tenancies, participate in their local community, develop independent living skills and achieve their personal goals and desired outcomes.  As well as providing direct care and support, you will have the opportunity to act as a Key Worker supporting people to achieve their dreams and goals


The Role:

To provide individualised person centred support to service users with mental health issues, learning disabilities and personality disorder. To enable service users to enjoy a fulfilling and valued life, to participate in the community and to develop their abilities as fully as possible.


Care and Support :

  • To develop and sustain warm and trusting relationships with service users.
  • To promote the self-esteem, happiness and emotional health of service users.
  • To respect the person’s right to privacy and ensure that their dignity is maintained at all times. To encourage and support service users in expressing needs, views and concerns.
  • To enable service users to make choices and decisions and to participate in planning and decision-making processes.
  • To support service users to express their personal identity, including gender and sexuality.
  • To respect and promote the human rights and entitlements of people with learning disabilities and enable them to participate in their communities as active citizens, enjoying the same rights as others.
  • To support service users to access independent advice and advocacy when needed and to signpost/refer to external agencies as required.
  • To be responsive to the needs of service users in accordance with their Personal Support Plans and to respond flexibly to changing needs.
  • To provide respectful and dignified personal care in accordance with individual care plans.
  • To enable and empower service users to gain independence, confidence and competence in the following areas:

Personal care and hygiene

Improving and maintaining health and wellbeing

Daily living skills

Budgeting and paying bills

Social skills/relationships

Using community resources and facilities

Social, leisure and work activities

Finding and sustaining voluntary or paid employment

Self-organisation and coping abilities

Personal safety

  • To achieve this through prompting, active support, encouragement, skills teaching and positive feedback.
  • To build on individual strengths, interests and assets. Where service users are unable to carry out tasks for themselves (such as housework, shopping, cooking, laundry, etc) to carry these out on their behalf with regard for their preferences.
  • To promote the service user’s active involvement and capacity for self-management when undertaking any tasks and to always seek to develop their skills and confidence
  • Ability to demonstrate a warm, person centred and affirmative approach to people with learning disabilities


Hours: 37.5 hours per week including nights, sleep-ins, weekends, evenings and public holidays according to the needs of the service. 

Qualities Required:


Essential:

  • Ability to demonstrate a warm, person-centred, and affirmative approach to people with learning disabilities and other needs
  • Good verbal communication skills and ability to listen sensitively to others
  • Ability to engage with service users and develop trusting relationships
  • Basic insight and understanding of the needs of people with mental health issues, learning disabilities, and personality disorders
  • Written communication skills sufficient for record-keeping
  • Ability to work constructively and cooperatively as part of a team
  • Ability to work safely and responsibly without direct supervision in service users’ homes
  • Initiative, self-motivation, and resourcefulness
  • Professionalism in liaising with other agencies and working positively with families and friends of service users
  • Understanding of person-centred principles and ability to apply them
  • Respect for difference and diversity
  • Ability to provide emotional and practical support to service users
  • Non-judgmental approach to working with challenging individuals and ability to handle distress and conflict maturely
  • Ability to remain calm, patient, and tolerant while working at a pace suitable for the individual
  • Ability to support service users in developmental opportunities while managing risk
  • Capability to assist with physical health needs (e.g., pushing wheelchairs, using hoists), requiring a degree of physical fitness
  • Life experience and confidence in engaging with diverse backgrounds

Desirable:

  • Experience providing care, support, or services to individuals with support needs
  • Experience supporting individuals with mental health issues, learning disabilities, or physical/sensory disabilities
  • Possession of NVQ or other relevant social care qualification


Benefits of working with Creative Support:

A one-off bonus of £100 upon successful completion of the 4-month probationary period.

Competitive pay and a pension with company contribution and 28 days annual leave,

Company paid enhanced DBS for all staff

Free employee support programme

All our staff are supported 24/7 by our out-of-hours teams

Support to complete the nationally recognised Care Certificate and Social Care Diploma